At Maribyrnong City Council, we are committed to creating a connected, inclusive and thriving community where people feel proud to live, work and visit. Located in Melbourne's vibrant inner west, Maribyrnong is one of Victoria's fastest growing municipalities, celebrated for its diversity, creativity and strong sense of community. We are passionate about delivering innovative services and opportunities that support our residents, businesses and visitors now and into the future.

The Opportunity

Our Customer Engagement team has an exciting opportunity for an experienced Team Leader Civic Facilities to join our team and oversee the proactive management of community meeting spaces and support the hosting of civic functions at a renovated Footscray Town Hall.

In this role, you will be responsible for facilitating delivery of inclusive, accessible, safe and multi-functional events in a positive and timely manner, delivering on the customer excellence expectations of Council's Customer First Strategy.

Key Responsibilities

• Lead the implementation of the Civic Precinct and Community Hub After Hours activation strategy.
• Oversee the management of the facility, including the activation and management of community bookable spaces.
• Perform administrative tasks such as handling correspondence, processing purchase orders and invoices, managing bond payments, and processing facility hire payments, all in accordance with organisational standards and guidelines.
• Foster relationships, partnerships, and engagement within the Council and the community to enhance the use of the Town Hall's public spaces.
• Supervise the planning and execution of Council dinners including creation and management of a panel of catering providers and suppliers
• Assist with civic functions such as the Citizen of the Year Awards, citizenship ceremonies, and mayoral elections, including setting up for civic functions or events at offsite locations as appropriate
• Oversee booking and event management systems and databases, track post-event reports and feedback, handle booking payments, and supply information and data as needed.
• Ensure equipment functionality, room cleanliness, report maintenance issues, and arrange repairs as needed to maintain facility standards.
• Manage team and rostering to ensure adequate service for functions and the use of public spaces at the Town Hall.

About You

To be considered for this role, you will have the following:

• Proven qualifications in hospitality or event planning, and/or experience working in civic facilities or the hospitality industry, particularly organising functions.
• Demonstrated ability to lead and develop team members.
• Demonstrated customer service skills with the capability to handle challenging customers and maintain a positive image of the Council.
• Ability to manage time effectively, plan and prioritise tasks, and complete work to meet deadlines and agreed standards using available resources with minimal supervision.
• In-depth understanding of civic facilities and hospitality protocols.
• Extensive experience and proficiency in adhering to OH&S and risk management practices related to events, hospitality, and venue management.
• Solid understanding of Food Safety Regulations, especially regarding food handling and storage.

Why Choose Maribyrnong?

• Work cross functionally in a friendly, supportive and professional multidisciplinary team;
• Enjoy a flexible work environment;
• Work in a meaningful role within a Values driven organisation;
• Take an Accrued Day Off every month

So, if you are looking for a role where you can make a genuine difference and you enjoy working in a diverse community focused environment, Apply Now!