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Information Systems Support Officer

Upper Lachlan Shire Council

Are you passionate about IT systems, cybersecurity, and making a tangible difference to an organisation?

About the role

Reporting to the Manager IT you will be responsible for supporting all aspects of the IT systems and services. Additionally, the role includes responsibility for ensuring the security and integrity of computer operations and systems development in accordance with the organisation's strategic direction.

  • Based in Crookwell - 38 hours per week
  • RDO per fortnight
  • Career progression
  • Hourly rate starts at $41.00 per hour+ superannuation (Grade 11 in accordance with Council's Salary System and the Local Government State Award)

About us

Upper Lachlan Shire Council is a collaborative and innovative organisation in a township surrounded by beautiful bushland and open spaces, providing services to a diverse community. We have a culture that thrives on its positive contributions in the local community.

Responsibilities include:

  • Ensuring all devices operating on Councils network including workstations, servers, mobile devices and networking components are selected and configured in line with industry standards and Council requirements across their lifecycle.
  • Provide installation, implementation, maintenance and support services for computing hardware and software applications
  • Assist in the development and implementation of IT strategies, plans, and procedures.
  • Ensure system and data security is maintained, with a focus on the integrity of the organisations network and data is secure in-line with necessary legislative requirements.
  • Provide general IT computing support to the organisation utilising Council's helpdesk systems and tools to troubleshoot and resolve technical issues.
  • Provide technical assistance to project teams and undertake technical project roles when required, supporting the roll-out of new applications and solutions.

You will need:

  • A technical skills background, experience and a drive to make a difference.
  • Proven experience in IT systems administration, database management and network security.
  • Hands-on expertise with the Microsoft ecosystem and end-user support.
  • Strong communication and teamwork skills.
  • A valid class C driver's license.
  • Desirable experience - Microsoft certifications or experience with Civica Authority and Geographic Information Systems (GIS).

Who are we looking for?

A motivated and enthusiastic person with demonstrated knowledge and experience working with IT systems in relation to network administration, server maintenance, database management and cloud applications.

You are experienced in delivering excellence through your team, and an expert in achieving targets and meeting deadlines.

You have exceptional communication skills and a track record of project delivery

This is your opportunity to be part of the IT Team who embrace innovation and contemporary thinking and have the community at the heart of all activities.

If this role is for you, please submit a covering letter addressing the essential criteria to the role, your resume and qualifications.

Applications close: 31 Jul 2025

Reference: 6778589
Location: Crookwell, NSW
Listed: 02 July 2025


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