Housing & Homelessness Services

Goulburn NSW

Full time and/or part time positions available

$44.50 - $47.75 per hour + super + salary packaging

Are you passionate and committed to making a difference in the lives of others? Then this role maybe for you!

The core mission of Anglicare (NSW South, West & ACT) is to break the cycle of intergenerational poverty for children, young people and families. We have a particular focus on serving vulnerable communities in the ACT and regional, rural NSW.

Anglicare's Housing and Homelessness Services provide client focused and outcome-based case management and supports to families and individuals who are experiencing housing instability, including women (and their children) who have experienced domestic or family violence, in Goulburn and Yass.

Due to the increasing demand for our services in Goulburn we have opportunities available within our integrated Housing and Homelessness team. Reporting to the Housing and Homelessness Coordinator, our Case Managers play a key role in providing intensive, practical, and flexible case management support to clients who are homeless or at risk of homelessness and often have high or complex needs. These roles involve conducting comprehensive assessments, developing collaborative safety plans and case plans, and supporting clients to access and maintain stable housing.

A brief outline of the Position Description includes:

• Provide initial and ongoing assessment of participant needs.
• Conduct thorough client risk assessments and develop safety plans, particularly for women, children, and families where domestic and family violence (DFV) has been identified.
• Develop and implement case plans, including individual and family oriented, in collaboration with other engaged services and supports to address their short-term and long-term needs.
• Advocate and assist participants to access housing and specialist services for example, drug or alcohol, mental health, legal, domestic and family violence, Financial Counselling.
• Assist clients to navigate pathways to long‑term housing, including private rental, community housing, and social and affordable housing options.
• Provide practical support with housing applications, rental references, documentation, and understanding eligibility requirements.
• Rostered on-call duties, including weekends, may also be required.

About You

The most important attribute that you can bring to this role is your engaging, helpful and friendly nature. You will be an experienced case manager who is motivated, organised and comfortable working with people with multiple and complex needs. You also have a sound understanding of the impacts of family violence and trauma on the cycle of homelessness.

You will be required to have a minimum Diploma in Community Services or a similar qualification and a minimum of two years' experience in a related case management role.

This position offers enormous job satisfaction.

Why join us:

• Competitive salary rate plus 12% superannuation
• Generous salary packaging is available under Anglicare's PBI status
• Friendly, supportive team environment
• Employee Assistance Program
• Opportunities for growth through mentoring, training and professional development

Anglicare also offers other benefits including additional personal leave and paid parental leave.

If you are a passionate and caring person who is prepared to embrace our values of Compassion, Integrity, Dignity and Inclusion, in your day-to-day work life, with a great work ethic and a real desire to assist people in your community then we want to hear from you.

Applicants must obtain a Working With Children clearance through the Office of the Children's Guardian (NSW) and undergo a National Criminal History Check prior to an offer of employment.

For all enquiries, please contact Donna Bachali 4823 4000 (during business hours).

To gain a copy of the Position Description and to apply please go to our website www.anglicare.com.au/careers and upload your resume and Cover Letter outlining your experience.