Join a community-focused organisation and work with passionate professionals in a supportive environment, with opportunities for professional growth.

About us:

Anglicare is a leading provider of community services across the ACT and regional, rural NSW. We are committed to delivering impactful programs that support children, families, and older people. We are a Child-Safe Organisation, whose work is grounded in compassion, innovation, and a commitment to excellence facilitated within the trauma-informed Sanctury Model.

About the Role:

The role is responsible for delivering client focused, outcome driven case management to young people, and families within the Permanency Support Program (PSP). You will work collaboratively with families and key stakeholders to support safety, stability, and long-term permanency outcomes.

As the Case Manager you will:

• Prepare high quality reports and case notes that are accurate, timely, objective, and aligned with organisational and legislative requirements.
• Engage effectively with stakeholders including families, significant others, service providers, and community partners to support positive outcomes for young people.
• Build and maintain strong relationships with families to enhance collaboration, transparency, and shared decision making.
• Coordinate and support the wellbeing of young people with complex needs through structured planning, daily organisation, and proactive intervention.
• Support the team in advocacy by liaising with, external agencies, and internal stakeholders to ensure young people receive appropriate resources and services.
• Work confidently with foster carers to support young people with varied needs while maintaining professionalism and emotional regulation.
• Collaborate with the care team to deliver consistent, trauma informed, and person-centred care.
• Contribute to risk management and safety planning by identifying risks, participating in safety planning, and implementing strategies that promote stability and wellbeing.
• Operational reliability, including active participation in the on‑call roster to support critical services.

What you will bring:

• Relevant qualifications in the Human Services field are required. Minimum Diploma of Community Services or equivalent; degree qualifications preferred.
• Mandatory compliance requirements including a valid NSW Working with Children Check, current Driver's License, current First Aid Certificate, and registration under the NSW Residential Care Worker Register.
• Strong report writing and case noting skills, with clear, objective documentation aligned to best practice.
• Excellent communication and engagement abilities to build meaningful relationships with families, young people, and care teams.
• Experience supporting young people with complex needs, including resilience in high-pressure or rapidly changing environments.
• A collaborative mindset with the ability to work cohesively within a care team and contribute to shared goals.
• Confidence in risk assessment and safety planning, including the ability to recognise early warning signs and respond appropriately.
• Strong organisational skills with the ability to prioritise competing demands while maintaining a focus on wellbeing and therapeutic outcomes.
• Advocacy skills and experience liaising with funding bodies to ensure young people receive the support they require.
• Commitment to trauma-informed, youth-centred practice, with strong organisational skills to prioritise competing demands while focusing on wellbeing and therapeutic outcomes.

Anglicare NSW South, NSW West, ACT is a child-safe organisation. All applicants are required to hold a current Working with Vulnerable People (WWVP) card for the ACT and a Working with Children Check (WWCC) for NSW.

Applicants may be required to undertake the psychometric profiling instrument. Additionally, a satisfactory National Criminal History Check will be conducted by the Anglicare team as part of the recruitment process.

You can find out more about us on our website- LinkedIn and Facebook pages.

Join us at Anglicare (NSW South, West & ACT) and make a real difference in the lives of children and families in your community.