We're Moving to a Bigger Library - Want to Come With Us?
Now's the perfect time to join Litchfield Council and be part of something exciting.

We're relocating our library to a brand-new, larger, purpose built space in Coolalinga, and we're looking for a motivated, experienced Library Customer Service Officer to help us deliver high-quality services to our growing community.

• Full-time, ongoing position with real impact (we also have casual positions as well)
• $75,000 - $80,000 + super (Band 3)
• Be part of a passionate, tight-knit team that supports one another
• Must have 2+ years' library experience and a strong focus on customer service

At Litchfield Council, our library is more than just books, it's a vibrant community hub. As we expand into our new space, we're excited to bring on someone who's not only confident working in a library but who also has a passion for helping people of all ages feel welcome, supported, and empowered to learn.

In this role, you'll be the go-to person for assisting library users with a wide variety of needs. From navigating public computers and printing services to accessing e-resources and handling general enquiries. You'll also action inter-library loans, support library programs and events, and help maintain a well-ordered collection through shelving and cataloguing support.

To succeed in this role, you'll need to demonstrate:

• At least 2 years' experience working in a public library
• Strong customer service skills, with a natural ability to engage people from all walks of life
• Confidence using technology, including Library Management Systems (OCLC WorldShare experience is highly regarded)
• Excellent communication, both verbal and written
• A flexible, can-do attitude and ability to work weekends when required
• The ability to thrive in a team that values having fun, getting stuck in, and backing each other up

You'll also need a current Ochre Card, First Aid and CPR certification, a valid Driver's Licence, and be prepared to complete a pre-employment medical and criminal history check.

If you're looking for more than just a desk job if you want to be part of something meaningful, where your work genuinely contributes to the lives of others ,this is your opportunity.

Apply now and be part of the next chapter in Litchfield Library's story.