• Permanent full time position
• Competitive salary of between $95,710.31 and $104,145.44 per annum plus 12% super and annual leave loading.
• Access to monthly RDOs
• On the job skill and leadership development
• Flexible working arrangements available - balance life and work
• Access to health and wellbeing initiatives and learning and development opportunities
• Council office conveniently located off the Western Ring Road in Greensborough
• Working in a friendly, and high performing team in a dynamic and supportive environment

Be part of a collaborative team of dedicated IT professionals as our next Business Systems Analyst! In this role, you'll be responsible for the planning, development, and implementation of information technology strategies, policies, and projects that support Council's objectives. Your focus will be on designing and enhancing Council's core applications to ensure they are efficient, user-friendly, and aligned with organisational priorities. If you're passionate about making a meaningful impact through smart, strategic systems development, we'd love to hear from you!

What a typical day will look like;

• Provide specialist advice and resolve technical issues around Council's core IT systems and applications
• Provide direct support and technical services to system users
• Establish techniques and methodologies in delivering successful project outcomes to the organisation
• Improve current systems and processes through continuous improvement methodologies to align systems to operational work requirements using a consultative approach
• Enhance the overall structure, configuration, business rules, requirement analysis, with training and helpdesk support of application systems in accordance with organisational strategies

What you will bring to the role;

• Tertiary qualification in Information Technology, Computer Science or a related discipline or through lesser formal qualifications with substantial experience in a similar role.
• Experience working on projects or activities involving data migration, software upgrades and software patches.
• Experience and understanding of database systems, data management processes and in report generation and complex queries utilising SQL Reporting Services / Business Intelligence or other reporting tools.
• Proven ability and achievement in continuous improvement through the promotion and ongoing maintenance and development of IT systems.
• Demonstrated ability to provide consulting and expert technical expertise to technical and non-technical staff, covering all aspects of the systems the team supports including application maintenance, support, selection, configuration, testing, implementation and/or enhancements.
• Experience in facilitating IT systems related training and in conducting and coordinating user-acceptance testing and other types of testing that involves business stakeholders.
• Pathway experience preferred but not essential.

Why should you join us? Because we're at the top of our game!

We secured sixth place in the prestigious 2023 AFR BOSS Best Places to Work List in the Government, Education and Not-for-Profit category. And guess what? We were the ONLY local government organisation to receive this recognition among 700 others across Australia and New Zealand.

Our commitment to staff health and wellbeing is at the heart of everything we do, and here's why we made the list;

• Stronger Together. An innovative work practice created by council to provide ongoing professional development support
• Health and Wellbeing. Focus on ways of working and principles that support all employees
• Mental Health First Aider Workforce. Designated Mental Health First Aiders appointed across the organisation, expanding our mental health and wellbeing offering even further

Be a part of a passionate, collaborative, and driven team who truly care about what we do, how we do it, and strive to make positive impacts within the community we serve. When working with us, you will feel supported through several different initiatives that focus on health and wellbeing, work-life balance, and professional development.

Want to know more?

Download the Position Description and contact Chris Cheong, IT Applications Lead, during business hours on 03 9433 3336 if you have any questions. Please use the STAR method (Situation, Task, Action, Result) to answer the Key Selection Criteria questions in your application.

Applications close 10pm (AEDT), Thursday 24 July 2025

Diverse. Supportive. Inclusive. Collaborative. Encouraging. Join Nillumbik Shire Council