• Permanent full time position
• Competitive salary of between $80,193.59 and $91,211.95 per annum plus 12% super and annual leave loading.
• Access to RDOs
• Flexible working arrangements available - balance life and work
• Access to health and wellbeing initiatives and learning and development opportunities
• Enjoy discounted gym memberships
• Generous personal and carers leave
• Customer First Focus - our community is central to all that we do

Join a dynamic team at the heart of Council's Operations Directorate! As the Waste Operations Services Officer, you will play a key role in supporting the delivery of high-quality waste services across the municipality. This hands-on role involves a mix of day-to-day waste operations, administration, project support, and community engagement activities. If you're organised, proactive, and enjoy working as part of a collaborative team to deliver practical outcomes for the community, we'd love to hear from you.

What a typical day will look like;

• Support the administration of the waste operations team and of organisation-wide systems e.g. Fleet Mex, Smartrak, Fleetmax Pro, Aurion, Pathway and other operational systems for the waste operations team
• Triage external customer enquiries received from Customer Experience and or internal stakeholders and refer to the most appropriate officer in the Unit.
• Process payments and invoices, using JDE and Invoice Manager.
• Assist with reporting and stats required for the team on a regular basis
• Ordering and maintaining of supplies for the Operational waste team
• Assist and support the Recycle Centre team where required with POS tasks
• Deliver minor projects and support the delivery of medium-large scale projects as identified in the Unit Business Plan.
• Support the Coordinator in the development and review of policies, procedures and strategies.
• Support the waste operational team in outdoor related tasks, relevant to support the business plan and operations
• Develop and monitor the annual waste operational business calendar including scheduling, bookings of events and important tasks relevant to the Waste operational team

What you will bring to the role;

• Valid Victorian Drivers licence
• A collaborative and proactive approach with a strong sense of initiative
• The ability to work independently and as an active member of a team.
• Ability to adapt successfully to changing situations, environments and technology.
• A commitment to fostering a positive work environment by engaging respectfully with colleagues and actively participating in team meetings, workshops, and events.
• Strong people skills with the ability to communicate effectively with both customers and team members.
• Highly developed oral and written communication skills and excellent interpersonal skills.
• Analytical skills to review relevant reports and data and identify opportunities for improvement.
• Intermediate computer skills especially in the Microsoft Office suite, OH&S systems, financial systems

Why should you join us? Because we're at the top of our game!

We secured sixth place in the prestigious 2023 AFR BOSS Best Places to Work List in the Government, Education and Not-for-Profit category. And guess what? We were the ONLY local government organisation to receive this recognition among 700 others across Australia and New Zealand.

Our commitment to staff health and wellbeing is at the heart of everything we do, and here's why we made the list;

• Stronger Together. An innovative work practice created by council to provide ongoing professional development support
• Health and Wellbeing. Focus on ways of working and principles that support all employees
• Mental Health First Aider Workforce. Designated Mental Health First Aiders appointed across the organisation, expanding our mental health and wellbeing offering even further

Be a part of a passionate, collaborative, and driven team who truly care about what we do, how we do it, and strive to make positive impacts within the community we serve. When working with us, you will feel supported through several different initiatives that focus on health and wellbeing, work-life balance, and professional development.

Want to know more?

Download the Position Description and contact Sarah Alexander, Waste Operations Coordinator, during business hours on (03) 9433 3315/ 0447 739 546 if you have any questions. Please use the STAR method (Situation, Task, Action, Result) to answer the Key Selection Criteria questions in your application.

Applications close 10pm (AEDT), Tuesday 1 July 2025

Diverse. Supportive. Inclusive. Collaborative. Encouraging. Join Nillumbik Shire Council