• Opportunity to coordinate patient needs within the North-West Melbourne region by connecting people with the appropriate eating disorder support
• Full time, Maximum Term contract until 26 June 2026
• Salary starting approx. $71,200 + superannuation + salary packaging
• Generous NFP salary packaging options up to $18,550
• Docklands office location with option to work some days at home

The Eating Disorders Service Navigator will act as a service navigator for community members and service providers, connecting people to the right care at the right time.

The role ultimately ensures consumers seeking treatment for an eating disorder can access evidence-based treatment that is local, affordable and accessible with the goal of improving overall outcomes and reducing reliance on the tertiary health system.

Click here to find out more about the Right Care, Right Place Project.

About Us

We are North Western Melbourne Primary Health Network (NWMPHN), Victoria's largest independent, locally governed and run, not-for-profit PHN, dedicated to improving primary health care in our community.

What are PHNs?

PHNs have been established with two key objectives:

• Increasing the efficiency and effectiveness of services for community members, particularly those at risk of poor health outcomes
• Improving coordination of care to ensure people receive the right care in the right place, at the right time

A typical week may include:

• Supporting primary care providers seeking eating disorders information and guidance on screening, assessment and referral
• Facilitating referrals for community members and connecting people to services that are local, affordable and accessible
• Mapping existing services across the region, identifying gaps and seeking to address these through the provision of targeted capacity building and training activities for healthcare providers
• Promoting awareness and evidence-based approaches to eating disorder treatment relevant to primary and allied health care providers in private practice
• Identifying training and workforce needs and opportunities and liaising with stakeholders to support identification and implementation of strategies

We are looking for someone who has:

• Tertiary qualifications in health or mental health. A nursing qualification is desirable.
• Knowledge of best practice approaches to Eating Disorder treatment (desirable)
• Skills in care navigation with the ability to initiate contact, facilitate linkages and collaboration, and resolve barriers to people receiving timely care in their local community
• Demonstrated relationship management skills including the ability to develop and maintain strong collaborative partnerships and to work effectively with both internal and external stakeholders
• Understanding of the Australian primary health care system, including understanding of the stepped care approach.
• High level communication skills, ability to work autonomously while managing competing priorities

What's in it for you?

• A friendly and supportive professional environment
• Career progression opportunities
• Great work-life balance (Hybrid options to work from home and in office)
• Opportunity to be part of a new project in eating disorders aimed to address challenges in accessing local, affordable care

Other Benefits:

• Newly Introduced Life Leave - up to 4 days of paid leave a year for cultural celebrations, family events, or your birthday
• Generous paid parental leave for primary and secondary carers
• Additional paid leave at Christmas/NY
• Can apply for additional purchased leave (48/52)
• Fun social club and health and wellbeing activities

The successful candidate will be required to undertake a VIC Working with Children Check and National Police Check.

NWMPHN is proud to be an equal opportunity employer. We recognise the importance of attracting and retaining talent that mirrors our diverse community. Applicants from Aboriginal or Torres Strait Islander background are strongly encouraged to apply.