About the Role
We are seeking a skilled and dynamic Home Care Services Manager to lead and oversee our Home Care programs, ensuring the delivery of high-quality care to clients in Batemans Bay. You will manage a team, ensure compliance with Aged Care Quality Standards, and drive continuous improvement while developing innovative care models that meet client needs.

Salary and Benefits

• $102K + Super + NFP Benefits
• Discounted Private Health Insurance
• Discounted Gym Membership and more

Key Responsibilities

• Lead and manage client care services across HCP, CHSP, and private programs.
• Manage small office based team
• Ensure compliance with Aged Care Quality Standards and legislative requirements.
• Oversee customer satisfaction, care planning, and the resolution of complaints.
• Manage occupancy rates, and the reduction of unspent client funds.
• Foster a culture of continuous improvement and guide the team through changes.
• Contribute to business development, policy creation, and strategic direction.
• Monitor workforce, technology, and infrastructure integration to improve service delivery.

Key Selection Criteria

• Extensive experience and knowledge of the Home Care sector, including Quality Reporting and legislation.
• Proven leadership and management experience in an Aged Care/Home Care setting.
• Strong customer focus with the ability to manage teams and meet client needs.
• Minimum 5 years' experience in the Aged Care sector.

Why Join Us?

• Lead a dedicated team and make a real impact on client care.
• Be part of a respected organization with opportunities for professional development.
• Competitive salary and benefits.

How to Apply
Submit your resume and cover letter outlining your experience and why you're a great fit.

Goodwin is an equal-opportunity employer and values diversity in our workforce.