Are you ready to build a career?

Reporting directly to the After Sales, Service & Installation Manager, this role offers you an opportunity to be part of a rapidly growing organisation located in Keysborough - it's an invitation to be part of something exciting.

Rinnai Australia is a recognised market leader with over 50 years' experience in revolutionising the commercial and domestic markets, we're seeking an individual who thrives on building strong relationships and is enthusiastic about delivering exceptional customer service. As the Assistant Manager for our After Sales, Service and Installation division, you'll be integral to our installation operations and will be responsible for prospecting, evaluating and engaging Contractors/Sub Contractors.

What does this role entail?
You'll be part of our high performing Victorian sales team, diving into a role where no two days are the same. From driving business development initiatives through Trade, Plumbing and HVAC channels to monitoring compliance standards, conducting quality audits and ensuring WHS standards are being met and maintained. You'll assist in the development and implementation of new business initiatives to grow the After Sales, Service and Installation function of the business. You will be responsible for coordinating onsite installations with site supervisors and will manage and strengthen relationships with our contractor network.

Who are we looking for?
You'll be early in your career journey, driven by opportunity and eager for success. Equipped with a background in any of the following: counter sales, account management, retail sales, work health & safety or contractor management. Applicants from within the plumbing, HVAC, contractor management or trade services industries will be highly regarded. Your experience in managing customer accounts and building strong relationships will have prepared you well for this highly customer focussed role. Your high attention to detail, strong problem-solving capability, together with your ability to exceed customer expectations is what makes you shine.

But it's more than skills - it's your attitude that will make you successful
Your communication skills light up every conversation. Your blend of professionalism and approachability makes you not just an ally, but someone everyone gravitates towards. Your forward thinking, innovation, and ability to influence and negotiate will see you succeed.

What's in it for you? Here's a sneak preview

• A generous salary package awaits, including a fully maintained company vehicle
• An opportunity to learn and develop a career
• Stability of a full-time and permanent position
• Impressive discounts on company products
• Salary continuance insurance (up to 75% of your salary should the unexpected happen)
• And did we mention a fun, inclusive, supportive company culture

Worried you don't tick every box? Don't let that stop you from applying! Submit your application along with your CV today.